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Pro Race Parts strives to provide our customers with the best customer service possible. We have posted customer Frequently Asked Questions (FAQs) for your convenience - please check these out as they cover a wide range of useful information.
However, if these FAQ's do not answer your questions, you may contact us by choosing the appropriate email contact address from the list below:
Return Merchandise Authorizations (RMA): If you have any questions regarding our RMA procedures, obtaining a Return Merchandise Authorization number, or have an inquiry regarding the status of an existing RMA, please direct your correspondence to:
Order Notifications: If you have recently been alerted with a notification email regarding a credit decline, shipping method, or address verification issue, please direct your correspondence to:
Claims: If you have recently received damaged merchandise, or if a package is missing/lost enroute, please direct your correspondence to the below address so that we may assist you with a resolution and get you your needed merchandise:
Product Information: If you have any questions regarding our carried merchandise such as item class (retail, OEM, refurbished, etc.), warranty, or product description information, you may direct any of these inquiries to the below address.
Or, if you notice a possible error with a particular product's description/specifications, please let us know using the address below as well:
For all other general/misc inquiries such as: account information, ordering, and shipping; and/or needed assistance with a recently placed order, please direct your correspondence to our customer service address below: |